Apple Repair Service

APPLE REPAIRS AT HOCO

Apple repair service is a dedicated service offered by Hoco Stephen's Green to repair and service Apple products such as iPhones, iPads.

Premium parts used
At least 95% likeness to the Apple Original counterpart
Highest quality part available

ABOUT APPLE PARTS

Did you know that Apple does not presently sell their parts to third party repair companies?

Hopefully, with the introduction of Self Service Repairs in 2021, Apple will recognise the significance of the right to repair in europe and make their parts available for purchase by the general public.

This was not part of Apple's strategy as of 2022.

Joining the Right to Repair Community can help big corporations recognize their customers' need for electronics that can be repaired and recycled.

WHAT DOES THIS MEAN?

In short, unless they are expressly part of Apple's Authorized Service Providers, no Repair Company has the ability to restore or repair Apple brand devices using Apple authentic components.

HOCO is not a member of, and makes no claim to be a member of, this Service Authority.

When their clients have an un-authorized or out-of-warranty service by a Third Party Repair Service, Apple systematically 'checks' their Apple products. They accomplish this through Display Messaging and iOS upgrades.

Read on to find out what Messaging or updates you can anticipate.

WHAT DIFFERENCE DOES IT MAKE?

Messages on your iPhone may appear depending on whether you get an iPhone Screen Repair or an iPhone Battery Replacement.

Depending on the model, Face ID and Touch may also be impacted on your iPhone.

Apple's latest updates and a fast setting reset should have no effect on the functionality of your iPhone following a repair.

'IMPORTANT MESSAGES' ON IPHONE

For Apple products with aniOS 15.2 and later, your iPhone may display an'Important Display Message'on your phone if you get ani Phone Screen Repair
Alternatively, for Apple products with aniOS 15.2 and earlier,it will display an'Unknown Part ⚠'message.
With an iPhone Battery Replacement, your iPhone will display an'Important Battery Message'

THESE MESSAGES DO NOT HINDER THE PERFORMANCE OR FUNCTION OF YOUR DEVICE IN ANY WAY.

This is not a reflection of the Repair being done incorrectly or not to standard.

FACE ID DISABLED

In the past, Apple has disabled Face ID on certain iPhones when a Third Party Repair Service was used. This may not always occur.

After originally blocking Face ID on iPhone 13 Screen Repairs performed by Third Party Services, they reversed this decision in 2021.

When you upgrade your iPhone to iOS 15.2, this will be reversed.

TOUCH ID DISABLED

Touch ID can be disabled during a Screen Repair, including models such as the iPhone 6, 6s, 7, and 8.

This can be resolved by resetting your device or updating to the latest iOS.

With Home Button Replacements- you cannot always be guaranteed to be able to restore Touch ID to your device.

WHAT TO DO IF SOMETHING IS NOT RIGHT

If you had an Apple Repair performed by us and are experiencing any issues- always reach out and return to the Store as soon as possible.

We can re-book your device in for a second look and try find out what may causing you issue.